Quality Controller at Coca Cola Africa
Job Description
Job Summary
Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Quality Controller, to join the Manufacturing team at CCBA in Dar es Salaam , Tanzania. The role will report to the Quality Assurance Technologist.
The primary role of the QC / Specialist / Technician – Packaging is execution of general or specialist analyses, the interpretation thereof and the resolution of problem identified by the analyses. In addition the quality control specialist facilitates problem-solving sessions, coaches and mentors people and carries out quality audits.
Key Duties & Responsibilities
Performing Analysis
- Carries out relevant analyses when appropriate.
- Reviews analysis schedules daily and completes required analysis indicated.
- Ensures that information is recorded on the Infinity systems (or on Excel if Infinity is not yet implemented) and performs trend analysis on data to identify problems.
Interpreting Results
- Reviews results of analysis daily to identify problems.
- Interacts with lab technicians, production management and operating team on a daily or ad hoc basis to communicate results and highlight problems.
- Ensures that where problems have been highlighted a resolution has been identified.
- Completes required reports and communicates findings at feedback meetings.
Problem Solving
- Reacts to results of analysis carried out, specific requests or out of control triggers to undertake problem solving using the correct and appropriate techniques.
- Ensures that correct problem solving techniques are used, an action plan to resolve the problem is developed and gaps are recorded on a gap list.
- Calls in specialist resources if needed to assist in problem solving
- Verifies that corrective action has been implemented and that the problem has been resolved.
- Ensures that the appropriate manuals and work instructions have been updated to prevent recurrence of the problem.
Problem Solving Facilitation
- Reacts to triggers or specific requests to undertake facilitation of problem solving sessions.
- Interacts with production management, QC manager, laboratory technicians and operations teams to ensure appropriate people are involved in problem solving sessions.
- Applies the appropriate and correct techniques, such as FFA, to facilitate problem-solving session.
- Ensures that an action plan to resolve the problem is developed, responsibilities are assigned and gaps are recorded on a gap list.
- Verifies that corrective action has been implemented and that the problem has been resolved.
Coaching
- Participates in training needs analyses and quality audits to identify teams and individuals requiring coaching.
- Completes CAP assessments for quality as required.
- Interacts with lab technicians, production and operational teams on an ongoing basis to identify coaching needs.
- On an ongoing or ad hoc basis coaches lab technicians and production teams on quality and quality analysis.
Auditing
- Reviews regularly the auditing schedule to identify the monthly, quarterly or ad hoc quality audits required.
- Interacts with lab technicians, production and operational teams to obtain required information for quality audit.
- Completes the audit reports and provides feedback to the QC manager and findings at feedback meetings.
Maintenance
- Carry out required maintenance as per instrumentation maintenance schedule.
- Apply problem-solving techniques to DO Equipment to determine maintenance problems or issues.
- Requests specialist assistance where appropriate
- Verifies that maintenance has been carried out correctly and that equipment is functioning properly.
Educational Qualifications, Experience, & Skills Required
- B. Sc. Degree in Food Science and Technology, Laboratory science
- Diploma in Lab science, Food Science, or related field
- Minimum 3 years in Food Processing Plant. Good process knowledge, preferably in a bottling environment
- Experience in a quality control environment is an advantage
- Result and Execution Driven
- Decisive and Risk Pragmatic
- Resilient and energetic
- Customer focused
- Apply Organisation Understanding to drive a Quality Culture
- Understanding Manufacturing Process
- Understanding SC Ways principals and practices
- Apply knowledge of Quality management Systems
- Apply knowledge of Infinity and Achiever systems
