Communications Manager at KCB Bank
Job Description
Job Summary
The Communications Manager will be responsible for developing and implementing communication strategies that enhance the organization’s brand, reputation, and stakeholder engagement. The role focuses on managing internal and external communications, media relations, content development, and ensuring consistent messaging across all platforms. This position requires strong strategic thinking, excellent writing skills, and experience in corporate communications.
Key Duties & Responsibilities
- Support the execution of the internal and external communications work plans by drafting, editing, scheduling, and tracking content such as press release, staff bulletins, newsletters, speeches, and social media content.
- Monitor media coverage and internal communication channels, flagging reputation risks and opportunities for engagement.
- Maintain and update communication databases, contact lists, media archives, and content libraries.
- Assist in managing relationships with internal teams, media contacts, and communication service providers.
- Coordinate logistics for communication campaigns, events, interviews, and media briefings.
- Track deliverables, gather feedback and compile performance metrics to support reporting and reviews.
- Ensure consistent brand messaging across all platforms in line with corporate standards.
- Provide administrative and operational support to the communications team to ensure timely and efficient delivery of initiatives.
- Collaborate with senior leadership to ensure consistent messaging during crisis events.
Educational Qualifications, Experience, & Skills Required
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field
- Master’s degree in Communications, Public Relations, or Business Administration is an added advantage
- Professional certification in communications or public relations is an added advantage
- Minimum of 2 years’ experience in communications, public relations, or corporate communications
- Experience in corporate, nonprofit, government, or international organizations is an advantage
- Proven experience managing communication strategies and campaigns
- Excellent written and verbal communication skills
- Strong public relations and media management abilities
- Strong content development and storytelling skills
- Excellent strategic planning and organizational skills
- Strong stakeholder engagement and relationship management skills
