Printer Photocopy Technician

Job Description

About the Company

Hesu Investment Ltd is licensed under Tanzania Revenue Authority to operate ICD facility since 2012. Its well-located depot site includes 9 acres of paved yard; with the capacity to store 3800 Twenty Foot equivalent units (TEUS) stacked 5 high. Our Vision is to establish ourselves as the leading Container and Transport Logistics provider, our Mission is to exceed our client’s needs by consistently improving our quality services. Our team is comprised of talented individuals who are driven to achieve excellence in ICD, CFS Industry.

Job Summary

The Printer Photocopy Technician is responsible for installing, maintaining, troubleshooting, and repairing printers, copiers, and multifunction devices in offices, schools, and other work environments. The role involves both hardware and software diagnostics, customer service, and sometimes networking tasks.

Key Duties and Responsibilities

• Diagnose and repair issues with printers, photocopiers, and multi-function machines (e.g., toner issues, paper jams, fuser errors, etc.)
• Perform routine maintenance and servicing on printing equipment to ensure optimal functionality.
• Install, configure, and test printers and photocopiers across departments.
• Identify and replace defective hardware components in PCs (RAM, hard drives, power supply units, etc.)  Provide technical support to staff experiencing printing or hardware-related issues.
• Maintain records of service requests, parts used, and repairs conducted.
• Maintain a clean and organized workspace for equipment repair and spare parts.
• Collaborate with the IT department to escalate and resolve more advanced system-level problems.

Educational Qualifications, Skills, and Experience Required

• Certificate or Diploma in Electronics, IT Hardware, or related field.
• Proven experience in repairing printers and photocopiers (HP, Canon, Ricoh, Epson, Kyocera, etc.).
• Basic knowledge of PC hardware repair and component-level troubleshooting.
• Ability to read and interpret technical manuals and service guides.
• Strong problem-solving and time management skills.
• Good communication skills and ability to work independently.

Added Advantage

• Experience in networking printers over LAN/Wi-Fi.
• Familiarity with printer driver installations on Windows or Mac OS.
• Experience managing printer consumables inventory.
• A valid driver’s license (if field support is require).

Application Procedure

Interested candidates are encouraged to submit a resume and cover letter outlining their qualifications and interest in the position to [email protected]

Application Deadline: 02^nd May, 2025.